It was a day like today—60s and sunny, decades ago—when I swung from the top of a telephone pole and thought I had the best job in the world. A few months earlier, in the Detroit winter, not so much. I remember phoning a customer from the pole behind her house and hearing her tell me she could see a man working on the pole back there. When I visited another customer’s home, climbing boots and tool belt and all, she called me “operator.”

Ask a union member what’s the bedrock of a union contract, and most will answer “seniority.” Long established as the way to keep the manager’s brother-in-law from getting the good jobs, companies have learned to live with taking turns and following recall lists.

In 2007 Teamsters in scores of small Chicago shops, and a few big ones, capped years of organizing against corrupt leaders and stolen elections by electing a reform slate to head 11,000-member Local 743. Attendees at the 2008 Labor Notes Conference heard President Richard Berg tell the inspiring story of how persistence had enabled the slate to slash officers’ salaries, get rid of do-nothings, and beef up representation and education.

Sometimes high-paid jobs provoke a lot of envy and resentment. But sometimes you feel a lot more comfortable when workers in certain positions are making more than a living wage. While attending the Teamsters for a Democratic Union convention Friday, I met a pilot who took home $26,000 last year as a first officer (that’s the one who sits on the right). And he’s union.