hotel workers

  • When members of the “lean community” (their actual phrase) took issue with my recent claim that big hotel chains' embrace of lean management techniques are a contributing trend to high injury rates for housekeepers, it's hard not to say the debate is on, brothers and sisters.

  • Oct 16 2009 - 5:38pm

    Hotel housekeepers are on a seven-city tour with a gigantic “hope quilt” that memorializes injuries on the job. It's also a symbol of their determination to rally union and non-union hotel housekeepers against harsh working conditions and workplace injuries.